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The Harver Group Management: Contact Center Amsterdam starts with the TalentPitch for the selection of employees

24 pages
8.5"x8.5" - Softcover w/Glossy Laminate - Premium Photo Book
Price: $20.83   Gold Member Price: $18.75
8.5" x 8.5" Hardcover is not available for Australia and New Zealand.

About the Book

Amsterdam – The Contact Center Amsterdam, where the calls for information number 14020 from the City Council of Amsterdam come in, will use the TalentPitch, the application tool to recruit the right contact center employees.

People who are looking for a job as a contact center employee at Contact Center Amsterdam can go through the TalentPitch via the internet and then apply online. Candidates are tested on specific skills through customer calls and an intelligence- and competency test. In the game actors play civilians. They call with a question, which the applicant must respond to adequately.

Features & Details

  • CreatedMar-25-2015
  • PublishedMar-25-2015
  • Format8.5"x8.5" - Softcover w/Glossy Laminate - Premium Photo Book
  • ThemeJournal
  • Sales TermEveryone
  • Preview Limit24 pages

About Author

Author photo for johncashman
If an organization wants to grow, grow its people. Talent management is therefore largely determine organization success.

Harver combines expertise in HR, psychology, assessments, service design, and digital innovation. Our strength is that we take a fresh look at people and organizations. From this design, build and implement innovative and we use talent management solutions that help individuals and organizations grow.

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