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SPRINGHILL GROUP - Emotional Intelligence May Cause Job Burnout - Springhill Group
by theamitchell
48 pages    646 reads    0 people's favorite    0 likes
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5.5"x8.5" - Choice of Hardcover/Softcover - B&W - Trade Book
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About the Book

An employee’s job performance is dependent upon many things, includingemotional intelligence (EI). “It has been established that the emotions an employee experiences in their organization affect his/her psychological and physical health, and also that employee’s attitude towards duties, the organization, and work-related accomplishments,” said Tae Won Moon of the Department of Business Administration at Hongik University in Seoul, South Korea, and lead author of a recent study examining EI on the job. Burnout, also termed emotional exhaustion, is a key factor in determining how emotional intelligence affects job performance. “In our study we used the words emotional exhaustion and burnout interchangeably. Burnout includes three distinct states: emotional exhaustion, depersonalization, and diminished personal accomplishment,” said Won Moon. “Among these three states, emotional exhaustion is at the core of burnout.” When an employee is forced to exhibit emotions to..

Features & Details
Created on: Nov-07-2012   Last updated:  Nov-07-2012
Format: 5.5"x8.5" - Choice of Hardcover/Softcover - B&W - Trade Book
Theme: Writings    Privacy: Everyone
Preview Limit: 48 Pages
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Springhill Group   
 
About Author
theamitchell
Joined: Nov-07-2012

This website has been aims to help people find out more about counselling and psychotherapy, especially those who are considering therapy as an option for themselves or someone else, or for clients who are already involved in therapy.






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